Mark Robson has been actively involved in the rehabilitation and care of birds of prey at The Heath for over a decade. He gained his experience working alongside his brother at Radical Raptors and brings a strong outdoor background, including forestry and hospitality experience. Trained in raptor handling techniques and falconry, Mark is highly skilled in rehabilitation and daily care. His passion and dedication shine through in every guided tour, inspiring visitors with his deep knowledge and genuine love for the birds.

Originally from the creative industry, Laura’s passion for wildlife and caring for living creatures was instilled by her family of avid birders and conservationists. She moved into wildlife rehabilitation after volunteering at rescue centres and has spent the past five years working with raptors while building and running Raptor Rescue Plett. Laura leads the centre’s educational programmes and oversees marketing, administration, operations, and shop merchandising, ensuring the organisation runs sustainably, professionally, and with the highest standards of ethics and animal welfare.

Collien keeps the heart of the centre beating smoothly. She oversees daily operations, coordinates staff and volunteer schedules, manages cleaning protocols, and ensures veterinary and resident bird reports are maintained to the highest standard. She also runs our gift and souvenir shop, supporting visitors and managing sales with care and efficiency. As the friendly face at reception, Collien ensures every guest feels welcomed and connected to our mission from the moment they arrive.

Dr Mark Brown is an accomplished ornithologist with a deep passion for raptors. His extensive birding knowledge and field experience bring invaluable scientific insight to our centre. Registered with SAFRING, Mark ensures that every bird successfully rehabilitated is properly ringed prior to release, contributing to vital conservation data. He also leads Conserve Eden, a non-profit organisation providing hands-on field experience to students passionate about conservation, further strengthening the link between research, education and practical wildlife protection.