Mark Robson has been actively involved in the rehabilitation and care of birds of prey at the Heath for over a decade. He gained his experience whilst working with his brother at Radical Raptors. He is no stranger to the great outdoors and has a background in forestry as well as extensive experience in the hospitality industry. The passion with which he conducts his guided tours reflects his love and dedication toward the birds in his care.

Laura is an experienced wildlife rehabilitator with hands-on experience in the care and release of birds of prey. Beyond rehabilitation, she leads the development of the centre’s educational programs, designing interactive learning experiences, educational material, and conservation-focused initiatives for schools, visitors, and community outreach. She also contributes to the creation of nature-inspired products for the centre’s shop.

Collien ensures the smooth running of daily operations at the centre, overseeing staff and volunteer schedules, cleaning, and daily veterinary and resident bird reports. She also manages the gift and souvenir shop, coordinating sales and supporting visitors, linking operational excellence with the centre’s mission of wildlife care and education.